altcom Announcement

On 3 November 2004, altcom Limited commissioned an independent assessment of its Quality Management System (QMS) and is delighted to announce it is being recommended for BS EN ISO 9001:2000 certification in the business area of "Software Design and Development Services". The assessment was undertaken by Independent European Certification Limited, a UKAS accredited assessment company. <br /> <br /> John Cowles, altcom's Managing Director said: "We started the process early in Spring with some trepidation. The first thing we did was to contact Business Link who offered financial assistance and directed us to a consultant, Robert Meldrum. Robert came in and reviewed our existing systems and advised on the best way forward. The starting point was the QMS we had already developed and applied to work for Reuters and Factiva. With Robert's input (and a lot of hard work on the part of altcom director Andy Jupe) we adapted and added to our existing procedures to cover other areas, such as our web development projects.

Our initial trepidation had been based on collective experience of the ISO 9001 accreditation process in large companies; we had seen how QMS systems can become unwieldy and unusable. However, by sticking to clear, sensible procedures and policies we now have a QMS that helps us deliver quality products to our clients and is also a pleasure to use on a day to day basis."
If other DPN members are interested in finding out more about the process then please feel free to email john at

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